Shipping policy

Domestic Shipping (Singapore):

  • Free Shipping: We offer free shipping to all addresses within Singapore, excluding restricted areas such as Pulau Ubin.
  • Processing Time: In-stock items are processed and shipped within 5 to 7 business days.
  • Delivery Time: Once shipped, you can expect your order to arrive within the standard delivery times provided by our shipping partners.

International Shipping:

  • Custom Quotes: For international orders, please contact us directly at asri.homeandliving@gmail.com/(+65) 8225 7585 to receive a shipping quote tailored to your specific location and order size.
  • Processing Time: In-stock international orders will also be processed within 5 to 7 business days.
  • Delivery Time: Delivery times for international shipments depend on the shipping company used and the destination.
  • Customs and Duties: Please note that international shipments may be subject to customs inspections and import duties, which are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.

General Information:

  • Shipping Partners: We collaborate closely with our trusted shipping partners to ensure your items are delivered promptly and in excellent condition.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress in real time.
  • Delays: While we strive to adhere to our shipping timelines, please be aware that occasional delays may occur due to unforeseen circumstances such as weather conditions, logistical challenges, or public holidays. We appreciate your understanding and patience in such instances.
  • Customer Support: If you have any questions or concerns regarding your shipment, please do not hesitate to contact our customer support team at [your contact email/phone number]. We are here to assist you and ensure a smooth delivery experience.

Thank you for choosing Asri Home & Living. We appreciate your business and look forward to serving you.